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Showing 1 - 10 of 16
Case studies
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McLean, Virginia based OST is an award-winning managed service provider and systems integrator offering services to large...
Case studies
... Blade Chassis and ESXi Hosts.
Cobweb uses the Opsview API to setup monitoring when they deploy network devices into the...
Case studies
... problems. However they did not provide an end-to-end view of service performance. For example, assessing email service...
Case studies
... offers global business insurance through a comprehensive service range for many different industries based all around the globe...
Case studies
...
Pressure from students and faculty to maintain high service levels
Solution...
Case studies
... Council also needed to demonstrate they consistently met the service levels promised to their stakeholders. For any network...
Case studies
... Schwäbisch Hall, "As an energy provider and energy industry service provider we have extensive requirements for an IT...
Case studies
... decision. Zetes also wanted the ability to create SLA (Service Level Agreement) reports to provide tangible informa-tion about...
Case studies
... SLA reporting to managed hosting customers to document service value
Customers can easily switch to competitors for energy...