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Showing 1 - 10 of 17
Case studies
... Schwäbisch Hall, "As an energy provider and energy industry service provider we have extensive requirements for an IT...
Case studies
... struggling to get the system deployed across the globe. With multiple labs, development operations teams and developers dotted...
Case studies
... Council also needed to demonstrate they consistently met the service levels promised to their stakeholders. For any network...
Case studies
... SLA reporting to managed hosting customers to document service value
Customers can easily switch to competitors for energy...
Case studies
... technology operation, outsourcing and consultancy service company. The company offers flexible and scalable IT operations ......
Case studies
... offers global business insurance through a comprehensive service range for many different industries based all around the globe...
Case studies
... problems. However they did not provide an end-to-end view of service performance. For example, assessing email service...
Case studies
... decision. Zetes also wanted the ability to create SLA (Service Level Agreement) reports to provide tangible informa-tion about...
Case studies
... and network servers combined, with approximately 10,000 service checks, 1,800 of these per minute.
Being a 24/7 operation...