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Case study

Irish Tax and Revenue

Background

  • The Irish Revenue Commissioners is the organization responsible for Tax and Customs collection in The Republic of Ireland

The Need for IT Monitoring

  • They were in the process of deploying a new online customs and excise service that demanded true 24x7 operation of their computer systems
  • Needed to provide monitoring for this critical application

Why Opsview Worked As a Solution

  • Large savings in software licensing costs
  • Allowed necessary customizations to be made quickly and cost effectively
  • Problems were identified before affecting system users 

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