Fun fact: most IT outages happen because someone screwed up a config.
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Treating failure as inevitable provides a basis for engineering robust, high-performance solutions.
According to Gartner, the undisputed #1 cause of network outages is human error.
A good digital customer experience is crucial but IT outages can quickly cause consumers to change their loyalties.
A lack of effective IT insights, combined with inevitable human error, can lead to major outages.
A 40-minute educational webinar into the benefits of using BSM.
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What can firms do to avoid following in the footsteps of the most digitally advanced companies and stop an IT outage?
A good digital customer experience is crucial but IT outages can quickly cause consumers to change their loyalties.
According to Gartner, the undisputed #1 cause of network outages is human error.
IT teams are under pressure to do more with less, start digital transformation projects, support business services - but they shouldn't forget the...