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Showing 11 - 20 of 308
Blog
Ding ding, round #2 - Women Working in Technology (the sequel)
Last Thursday, a salubrious group of women ... role of...
Solution Briefs
In a competitive consumer world, a good digital customer experience is crucial ... system. Prioritizing the customer experience...
Solution Briefs
Failure is happening all the time in complex systems, and is often no big deal.
Knowing this, how can IT ... service...
News
... to better allocate resources during peak demand, and works in a public or private cloud environment, according to Research and...
Blog
... that binds organizations and end-users together. Whether in a B2B or B2C context, customer experience is the foundation on...
Blog
... case to make for IT getting involved as early on as possible in the M&A process. After all, it sits at the beating heart of...
Blog
... Am I right? The rest of us are counselled that failure (as in service outages) is disastrously costly: inflicting damage to...
News
... estimated losing $102.19 million USD (£77.08 million GBP) in hard costs including airfare refunds to stranded passengers, plus...
Blog
... to be able to keep track of what is running and what happens in case of a failure.
Below, I will show the metrics used...
Blog
... analytics platforms. Results Exporter includes built-in configurations to help you export results data to Splunk -- covered...