Be Your Company's IT Hero - Evolving IT's Metrics

Are you and your team living in a 2015-world, where leadership is working to be "data driven," and IT life is measured by many numbers, derived in complicated ways?

IT Heroes are measured on contribution to the business, including their impact on other peoples' workflows, customer satisfaction, revenue/sales growth, and success in reaching long-term strategic goals.

Be an IT Hero and propose disruptive IT upgrades to IT process that hit the trifecta of increasing productivity and customer satisfaction while reducing risk.