Be Your Company's IT Hero - Boost Signal, Reject Noise

It's not surprising to hear that in a Project Management Institute report (link in paper), respondents commented that 66% of new IT services and software features had zero or even negative impact on user satisfaction and business outcomes. And yet when an organization's prioritized IT projects align with strategic goals, 80% more projects meet or exceed forecasted ROI.

It's as if focusing on what's important... is important. 

The third paper in our Be Your Company's IT Hero series, Boost Signal - Reject Noise, explores the importance of observability and benefits management - i.e., focusing on what will deliver upsides.