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ServiceNow Service Desk Connector
ServiceNow is a suite of modular IT Operations Management (ITOM) solutions that drive IT productivity and efficiency through interactive and process automation, analytics, and many forms of automation.
ServiceNow integration requires installation of Service Desk Connector as a prerequisite. Installation instructions for Service Desk Connector can be found here, and steps for configuring your Service Desk Connector with ServiceNow can be found here.