Done right, IT monitoring provides clarity and promotes operational effectiveness. Done wrong, it can make your staff crazy and limit business...
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Be Your Company's IT Hero - Optimize Ruthlessly
Almost nothing (kittens and chocolate ice cream being the only known exceptions) is good from the very start. Much more often, good is the eventual product of doing things over and over, accumulating gradual improvements, integrating feedback and testing results.
IT Heroes need to optimize ruthlessly and strategically and continually in order to push back against daunting complexity and constant change.
The sixth and final insight paper in our Be Your Company's IT Hero series, Optimize Ruthlessly, goes into more detail about how IT Heroes can step up their optimization game.
The complete IT Hero series can be found here.