All Problems Lead to IT: Why is it the norm to expect sysadmins to fix everything and 4 methods of handling endless requests?

At one point or another, every sysadmin has painfully gone through this sort of exchange with a fellow employee outside of the immediate IT department.

Q: “Hey you work with computers, right?”

A: “Yes, I do…”

Q: “Do you mind helping me set up my new iPhone”

A: “(sigh)”

A Lesson in Integration: The Benefits of Using Opsview 4.6.2. with Slack and How to Do It

In today’s digital world, having the ability to rapidly communicate amongst all departments of your organization is becoming more and more vital. The key to this capability lies in the concept of integration, and there are a plethora of tools which allow your platforms/employees to talk to one and other in a centralized location.

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