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Solution Briefs
... Services companies need to change their approach to IT monitoring and integrate old systems with the new if...
Solution Briefs
Given the complexity of IT environments, it's not surprising that IT administrators can...
Solution Briefs
... and is often no big deal.  Knowing this, how can IT Heroes further leverage and extend their understanding of systems...
Solution Briefs
... become more agile, customer-centric and cost-effective. IT Operations is one of the key foundations on which successful...
Solution Briefs
... world, a good digital customer experience is crucial but IT outages can quickly cause consumers to change their loyalties. So...
Solution Briefs
IT outages are all too common. Google , Instagram, TSB - some of the world's ... are built on people, and people make...
Solution Briefs
On the surface it may appear that digital transformation is a result of just investments ... but the true innovation goes on...
Solution Briefs
... where leadership is working to be "data driven," and IT life is measured by many numbers, derived in complicated ways...
Solution Briefs
... improvements, integrating feedback and testing results. IT Heroes need to optimize ruthlessly and strategically and...
Solution Briefs
It's not surprising to hear that in a Project Management Institute report (link in paper), respondents commented that 66% of...