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Case studies
Stadtwerke Schwäbisch Hall
... Schwäbisch Hall, "As an energy provider and energy industry service provider we have...
Case studies
Customer case study: OST
... McLean, Virginia based OST is an award-winning managed service provider and systems...
Case studies
Zetes Monitoring Case Study
... has several thousand devices under management for voice managed services located across Europe; these are predominantly based...
Case studies
Customer case study: Loyola University, Chicago
... Pressure from students and faculty to maintain high service levels Solution...
Case studies
NewVoiceMedia
... around the world, latency is a critical concern and must be managed for a wide range of customers. With a high volume of calls...
Case studies
Stadtwerke Speyer GmbH
... environmental systems Need for better SLA reporting to managed hosting customers to document service...
Case studies
CreditCall Monitoring Case Study
... their entire IT estate and which would offer a streamlined integration with a 3rd party help-desk system. Why Opsview...
Case studies
's-Hertogenbosch Council
... Council also needed to demonstrate they consistently met the service levels promised to their stakeholders. For any network...
Case studies
University of Surrey
... problems. However they did not provide an end-to-end view of service performance. For example, assessing email service...
Case studies
Cobweb Monitoring Case Study
... services specialist and the largest hosted Exchange provider in Europe, Cobweb’s solutions remove the restrictions of on...