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Case studies
University of Surrey
... problems. However they did not provide an end-to-end view of service performance. For example, assessing email service...
Case studies
's-Hertogenbosch Council
... Council also needed to demonstrate they consistently met the service levels promised to their stakeholders. For any network...
Case studies
CreditCall Monitoring Case Study
Case studies
Zetes Monitoring Case Study
... Zetes Industries is a leading European system integrator and provider of innovative supply chain, identification and mobility...
Case studies
Customer case study: OST
... McLean, Virginia based OST is an award-winning managed service provider and systems integrator offering...
Case studies
Customer case study: Loyola University, Chicago
... Pressure from students and faculty to maintain high service levels Solution...
Case studies
Irish Tax and Revenue
... in the process of deploying a new online customs and excise service that demanded true 24x7 operation of their computer systems...
Case studies
Stadtwerke Schwäbisch Hall
... IT manager at Stadtwerke Schwäbisch Hall, "As an energy provider and energy industry service ...
Case studies
XConnect Monitoring Case Study
XConnect is the world's leading provider of intelligent federation based interconnection and registry services ... and...
Case studies
Stadtwerke Speyer GmbH
Stadtwerke Speyer GmbH is a utility provider based in the town of Speyer, just outside Heidelberg, Germany. With ... SLA...