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Blog
... from the start. This means having the right operations and monitoring tools in place (ITOM) — those that can provide visibility...
Blog
... Nagios because it has been a part of their infrastructure monitoring long enough to instill fears of a disastrous...
Blog
... first The notion of a ‘connected enterprise’ is all about creating a customer-centric, digitally enabled organization....
Blog
... of potential upcoming issues such as an outage is via IT monitoring. However, our research shows that this is not the case....
Blog
... legacy must remain at the centre of operations – it’s about getting the most out of these systems and ensuring they work with...
Solution Briefs
... Hero series, Optimize Ruthlessly , goes into more detail about how IT Heroes can step up their optimization game. The...
Solution Briefs
... delivering new features quickly, and stop worrying so much about customer churn.  Learn to fix outages in 1/10th the time...
Blog
... operational metrics propose arcane ways of thinking about availability that are strangely detached from the reality of the...
News
... a discipline called Site Reliability Engineering (SRE), about which they published a very useful and fascinating book in 2016....