Our Customer Value Program

The Program

Welcome Call

Welcome Call - On Signing

  • Introduce ourselves and clarify your objectives
  • Call with: Account Manager and Customer Success Engineer

Implementation Call +3 Months

  • Review implementation and ensure you have met your objectives
  • Call with: Customer Success Engineer
Implementation Call
Value Call

Value Call +3 Months

  • Validate that you are meeting your objectives to realize value
  • Call with: Customer Success Engineer

Renewal Call -3 Months

  • Ensure smooth renewal process
  • Call with: Account Manager
Renewal Call

Trusted by

New Voice Media Logo
University of Surrey
Active Network Logo
MIT Logo

 

"We were particularly impressed with Opsview's well-developed API as it meant we could easily integrate it with our other monitoring tools."
Mike Heisler, Systems Engineer, Cornell University