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Solution Briefs
User Error: Why Automation Could Save Firms From IT Outages
... outages can't be helped, or are malicious in nature, this is not the case. According to Gartner, "the undisputed #1...
Solution Briefs
Be Your Company's IT Hero - Be Excellent in Crisis
Failure is happening all the time in complex systems, and is often no big deal.  Knowing this, how can IT...
Solution Briefs
Be Your Company's IT Hero - Evolving IT's Metrics
Are you and your team living in a 2015-world, where leadership is working to be "data driven," and IT...
Solution Briefs
Be Your Company's IT Hero - Be Proactive, Not Reactive
... Fun fact: most IT outages happen because someone screwed up a config. For this reason, the sad and scary fact is...