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Solution Briefs
... report (link in paper), respondents commented that 66% of new IT services and software features had zero or even negative...
Solution Briefs
... approach to IT monitoring and integrate old systems with the new if they want to prevent outages and drive digital excellence....
Solution Briefs
... mindshare.  Develop a reputation for delivering new features quickly, and stop worrying so much about customer churn...
Blog
... it requires a major investment of time, people and money in its own right.  That makes prevention by far the best option....
Blog
... to meet growing customer demand, it must overcome its kryptonite . – efficient and reliable IT infrastructure. PwC recently...
Blog
... throughout the world for the community spirit amongst its user base; what Salesforce call the ‘Ohana’, this community hosts...
Blog
... make a product that they love and to connect with potential new customers. So, how do we know how our users are behaving?...
Blog
... day-to-day operations, just as the business ramps up its demands for supporting newer digital growth platforms. Some 83% of...
Blog
... incipient burnouts, etc., so they can reallocate resources in healthier, more effective ways. Limit on-call time and...
Blog
... the 'Read Only Friday' mantra. Every IT environment has its own unique set of processes and requirements, but here...