Fun fact: most IT outages happen because someone screwed up a config.
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Treating failure as inevitable provides a basis for engineering robust, high-performance solutions.
According to Gartner, the undisputed #1 cause of network outages is human error.
A good digital customer experience is crucial but IT outages can quickly cause consumers to change their loyalties.
A lack of effective IT insights, combined with inevitable human error, can lead to major outages.
An IT outage is like a heart attack – starving businesses of critical information and rendering them paralyzed. This can make an IT war room...
Digital transformation heralds a new era of business agility and innovation-fuelled growth — putting an even bigger emphasis on effective IT...
What can firms do to avoid following in the footsteps of the most digitally advanced companies and stop an IT outage?