Part one of a series objectively examining important topics in contemporary IT monitoring, including observability, automation, and cost control...
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Why Monitoring IT Infrastructure Is So Important
With IT innovation being a key driver to organizational success, the demands on IT departments are consistently increasing. IT innovation can benefit a business in a number of ways, ranging from increased productivity and flexibility, to the potential opportunity to generate leads and revenue.
However, it’s the maintenance and growth of the infrastructure that can be the issue. Without careful monitoring of your IT infrastructure, downtime and critical issues become increasingly likely, causing a serious impact to your business. In order to maximize the efficiency of IT infrastructure, it is vital to be proactive and make sure you have a system for monitoring IT infrastructure in place.
Using the right monitoring tools can help IT departments to drive value. One way this can be achieved is through increased efficiency. By monitoring your entire IT infrastructure, you are able to identify and detect any potential issues before they become critical and downtime occurs. A monitoring system can enable you to anticipate and resolve issues before any user impact.
Having a complete visibility of your IT infrastructure can also provide insightful analytics and in-depth reporting. Regular reporting can help you to identify trends, the availability of your servers, usage, and uptime as well as many more stats. You can use this information to monitor current performance and create a benchmark, enabling you to set goals and targets in order to increase business performance.
Regular monitoring can also help you generate information for internal stakeholders. You can produce statistics and figures to justify actions and undertake informed decision making. Reporting can assist you in sharing insight, providing stakeholders with the necessary information for making important strategic decisions.
Historic Data Storage
Having a monitoring system in place also means you can store the information recorded to use at a later date. This provides you with an undisputed library of information, enabling you to carry out a trend analysis, helping you to identify specific areas within your IT estate that are a cause for concern due to low levels of uptime or general underperformance.
With IT infrastructure monitoring, you can also ensure that troubleshooting is taking place at a fast rate, meaning that IT resources can spend their time on developing solutions. In turn, this will help increase overall operational efficiency and service delivery and result in improved customer satisfaction.
Monitoring IT infrastructure is fundamental in driving business success. Without it, tracking performance and identifying errors would be extremely difficult. With an IT infrastructure monitoring system in place, teams are able to anticipate and resolve issues before there is any impact on the user, instead, making time for projects that add value to the business.
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