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SNMP TRAPS - Service assumed OK - no results received

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indestructible
indestructible's picture
SNMP TRAPS - Service assumed OK - no results received

Hi, All.

We are thinking to upgrade our Core version to PRO.

Tha main reason is SNMP TRAPS.

We does upgrade our Core version to Trial PRO and setting up the SNMP TRAP for testing.

Our problem is, that we can see traps in the log file, but no matter what we do and check, when we trying to see the status on the WEB, we are receivng the same status information: Service assumed OK - no results receive.

We tried to use "SNMP Trap - Alert on any trap" to see SOMETHING, but without any success, but still - we are seeing all incoming traps in the log files (/tmp/snmpdtrap.log)

We can see, that when we run "ls -lu /usr/local/nagios/bin/snmptrap2nagios", the time we can see is when the snmpd service was started last time, and when the last trap was received. Maybe that is a problem, but we dont know how to fix it.

All steps from (http://docs.opsview.com/doku.php?id=opsview3.14:snmptrapconfiguration) was completed.

Pls help us ASAP because our trial version will be expired.

Thank you very much!

indestructible
indestructible's picture
Re: SNMP TRAPS - Service assumed OK - no results received

Something strange...

I did deploy a fresh new VM applience and receive the same result :(

matthew.kelley
matthew.kelley's picture
Re: SNMP TRAPS - Service assumed OK - no results received

Hello,

Working with the fresh virtual appliance is definitely the best approach for this exercise.

The first thing that jumps out at me is the deprecated documentation that you are referencing rather than the 4.4 documentation.  There are, however, probably very few differences between these at the moment.

My first suggestion is to remove the service check that you have applied and restart snmpd.  If you send test traps to Opsview and no service checks are applied, and they are, in fact, being read by snmptrapd (are in the log) they should fall into the Exceptions bin under Settings -> SNMP Traps -> Exceptions.  This can take as long as 5 minutes to appear.  

 

Best,

Matt

matthew.kelley
matthew.kelley's picture
Re: SNMP TRAPS - Service assumed OK - no results received
  Please follow up with me outside of this forum for any additional assistance and I would be happy to help.

 

Best,

Matt