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Persist acknowledgement from Critical to Warning

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rsharman
rsharman's picture
Persist acknowledgement from Critical to Warning

Hi

Is is possible for an acknowldgement to be persisted when a state transisation's from critical to warning or does a new acknowledgement need to be set for every state change?  I understand that settung a sticky acknowledgment would persist the acknowledgment for each state however we would still wish for alerts to be triggered if the state transitioned back to critical from warning.

Many thanks