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Notifications mails not working and option "Alert every failure" on servicechecks set to disable

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ritesh.reddy
ritesh.reddy's picture
Notifications mails not working and option "Alert every failure" on servicechecks set to disable

Hello All,

I have a scenario and was not able to figure out the solution. It is

We have many hosts configured on Opsview Core 3.20131016.0 and not able to receive notification mails. I have created a new profile with user administrator privileges. Also, the option "Alert every failure" on all service checks were disabled. I have enabled it for one check and the check is added to host and started receiving mails.

I have enabled volatile,stalking options in table servicechecks on opsview database. But, I'm not receving mails. I understood that making changes to the servicechecks table is not enough.

I want to enable it for all. Can someone please help me to enable options volatile.stalking options in table servicechecks and what all changes need to do?

Thanks in advance!!