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Connecting Opsview server with endpoint servers, why won't it discover all servers?

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katie.hemus
katie.hemus's picture
Connecting Opsview server with endpoint servers, why won't it discover all servers?

Hi,

How do I get Opsview Atom to autodiscover all of our servers. At the moment it discovers half of the servers ( these are set within our private zone), it continually can't discover all the servers ( set in our public zone) using autodiscovery.

Ports 5666, 5667 are open on the firewall. Am I missing a port or config. somewhere?

Any troubleshooting help would be appreciated.

Best,

Katie

smarsh
smarsh's picture
Hi Katie,

Hi Katie,

Auto discovery will scan a range of hosts in a subnet using ping. If your servers have ICMP blocked, or ICMP is blocked from traversing the firewall, then Opsview wont find them. 

Hope this helps,

Sam