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Android push notifications doesn't work

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dhm
dhm's picture
Android push notifications doesn't work

We are facing some problems with the opsview core. It is running fine, and with our account the push notifications for IOS are working great. 2 colleagues working with IOS are working great with it. But I with Android (Samsung Galaxy S3 and HTC One) don't receive any push notification (the app is working well).

We are using the same credentials (all 3 users).

andrews_85750
andrews_85750's picture
Same Problem

http://opsview.com/forum-topic/push-notifications-android-0

I have the same issue that I posted yesterday.  I was wondering, when you go to set up the notifications in opsview, do you see an option for android, or do you only have the iOS option? 

After doing some reading, it seems that they are two different notification structures, and that my version of opsview does not have the Android option.

Lastly, what platform are you using and which version of opsview do you have?

 

Regards,

Andrew

dhm
dhm's picture
We are running Opsview Core 3

We are running Opsview Core 3.20131016.0, but when I check the Notification Methods I dont see the script notify_by_gcm_push.

Any idea where to get this script?

smarsh
smarsh's picture
Hello,

Hello,

As the Opsview Android app was only released in the summer, only releases after that will contain the Android notification method - thus releases like Core (October 2013) will not have the ability, at the moment, to send via android push.

However, we do understand that it would be a very benefecial feature for users of Core, and also commercial releases pre-Summer 2014, so we are going to create a guide for those affected users to follow which will provide them with the Android push ability. This guide should be coming in the next few weeks.

Hope this helps,

Sam

nlim
nlim's picture
Any update on this?

Hi Sam,

Any news about the guide to Android push notification setup on the pre summer 2014 opsview core build?

Thanks!

 

NL

smarsh
smarsh's picture
Hi!

Hi!

Yes this has been created, we are going to be updating the advert on the mobile apps to tell people about this in the coming days, but here is the link - http://docs.opsview.com/doku.php?id=opsview-mobile-android:custom_setup in the meantime :)

Best,

Sam