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Case study

Cornell University

Background

  • Cornell University is the most educationally diverse member of the Ivy League
  • On the Ithaca campus alone, nearly 20,000 students (representing every US state and 120 countries) choose from 4,000 courses in 11 undergraduate, graduate and professional schools.
  • The University’s central IT infrastructure comprises more than 1,400 physical and virtual servers, which support a number of vital functions. These include coursework, applications, student support services and web hosting for all the University faculties

The Need for IT monitoring

  • Migrating from departmental IT control to a central IT department control
  • On campus and off-site servers require 24/7 performance monitoring
  • Needed to work with Cornell’s existing component-based tools such as Oracle’s Enterprise Manager to provide a single view
  • With new centralized IT department focus on cost, scalability and customization was paramount

Why Opsview worked as a solution

  • Ability to leverage community for value added support
  • Well-developed REST API gave the ability to integrate with current systems and even other monitoring tools
  • Greater reassurance with IT staff provided by 24/7 monitoring through Opsview’s mobile app