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5 Reasons Why Having a Clear Cut Monitoring Dashboard is So Important

When it comes to IT monitoring, having a single and unified view of your IT infrastructure is essential in ensuring that your environment is being reliably watched over. It is common have several systems and even thousands of devices in place for IT departments, and a monitoring solution should give you the capability to see everything that’s going on in one place. Dashboards are a central component in guaranteeing visibility, but the truth is that they don’t do much good if you can’t understand what’s going on within your systems. IT administrators’ having easily digestible and shareable dashboards adds an extra layer of security to your environment, while also making them easy to use. Since the importance of team collaboration cannot be stressed enough, we have put together a list of 5 reasons why clear-cut dashboards are so vital to the success of your monitoring initiatives.

Easy To Understand, Easy To Navigate

Dashboards can only be leveraged to their full extent when they cover these three bases; easy to read, easy to navigate, and displayed in a way that is simple for people to understand.The primary reason for acquiring a monitoring solution in the first place is bring a sense of security to your IT systems and take comfort in knowing that your environment is safe and secure. But a monitoring software does no good if the users of the system can't comprehend its details quickly enough to pinpoint areas that need attention. 

A dashboard being easy to understand is paramount, but it is also just as important for it to be easy to navigate so users can oversee mutiple devices without there being any hindrances. Your dashboard should be visually focused and only contain the essential data sets for that particular module or setting. With proper visibility, a monitoring dashboard will make your day-to-day rountine less stressful as opposed to adding on extra work, which is the last thing any sysadmin or IT professionals wants. 

Everyone is On the Same Page

Another significant attribute of clear cut dashboards is the simple fact that they allow everyone in IT to be on the same page. From key data within monitoring reports to storage/memory capacity levels, all parties involved are kept in the loop instead of one sysadmin being the all-powerful gate keeper. When there is only one sysadmin who has access to the vital capabilities a monitoring solution provides, departmental security risks increase as a result.

Shared dashboards help IT professionals avoid this situation because they are customizable and have the ability to display key business services and device information depending on the access of a particular user. You don’t want people who are capable of fixing problems left in the dark because they aren’t aware of the problem in the first place. Clear cut dashboards prevent this unawareness from happening so when a monitoring issue comes up, multiple sysadmins are instantly notified and already working together to correct the problem. 

Complicated is Made Simple

The last feeling you want a customer to experience when working with a dashboard is threatened. Unfortunately, there are many dashboards out there that look like displays one would find on screens at NASA. Modernized dashboards are so effective because they turned complicated sets of data and turn them into easily comprehendible insights. When you already have so many systems to manage as a sysadmin, a monitoring solution without shared dashboards is likely to add more confusion to the mix rather than provide clarity.

Nobody needs these extra headaches when there are a number of existing software’s that are intuitive, easy to use, and allow multiple users to visualize the data that matters to them. With features such as pre-configured dashlets and the ability to quickly troubleshoot system alerts, dashboards which are easy to navigate are ideal for sysadmins who want to efficiently analyze all aspects for their IT performance. 

Actions Are Tracked and Accountability Is Raised

Outdated dashboards are not acceptable for IT departments for many reasons, one which is that it’s not possible to track the actions of its users. Shared dashboards are vital due to the fact that they give sysadms full visibility into every layer of the IT infrastructure. When someone makes a change in system settings or reporting, everyone involved knows who did it and what time it happened. While this may seem like a relatively basic feature, having a clear cut sense of accountability is essential when planning and prioritizing responses to customer inquiries.

In order for dashboards to have a strong impact, being able to organize devices into groups/processes should be a priority and when the department has deep visibility, you’ll always know the status of your IT estate and when there is a need to take action in order to prevent downtime. The only thing better than having everything in the right place within your IT environment is knowing who put what where, and shared dashboards make that happen.

You Know What Needs To Be Fixed Before Customers Are Affected

If you are a business that is selling a monitoring solution, you want your customers to be happy with the software at all times. However, reality kicks in more often than we’d like and technical difficulties arise from time to time. And when a customer calls the support line with a question about something that is broken, as the overseer of the product the last thing you want to be is surprised.

If only one sysadmin is in control of monitoring and they are tied up in meetings or a big project, critical performance issues may go undetected for far too long. But when shared dashboards play a prominent role in the day to day workings of the entire IT team, the group is on top of the problem and already fixing it before that phone call is even made. When a clear cut dashboard is doing its job by providing a centralized view of every layer within your systems, the more robust your monitoring solution becomes and the happier your customers will be! 

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by Opsview Team,
Opsview is passionately focused on monitoring that enables DevOps teams to deliver smarter business services, faster.

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