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Case study

VIP Mobile d.o.o.

Background

  • VIP Mobile d.o.o. is based in Serbia and is a member of Telekom Austria Group, which caters for more than 18.9 million mobile users across eight countries in the region

The Need for IT Monitoring

  • With approximately 550 devices split over two data centers, VIP Mobile was looking for a solution which could intelligently monitor all layers of their IT infrastructure including network equipment, SAN storage, servers, backup systems, databases, operating systems and web services
  • Their previous tool did not provide appropriate oversight of their IT estate, or meet their goals of monitoring all their applications and business services

Why Opsview Worked As a Solution

  • Offered far more functionality and ease of use than the other solutions they tested
  • High quality of the product, feature-set and vendor-led support
  • Were able to include more applications under the same single monitoring solution
  • Can now detect and identify problems quickly, which in turn ensures they are able to proactively fix issues before they affect the business

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