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Vision Critical provides market research to over 600 global organizations including a third of the world’s top brands
Every month Vision Critical issues over 10 million survey invitations to its online communities through its cloud-based ‘Sparq’ software platform, which enables it to engage with respondents more effectively with rich visual and multi-media questions
The Need for IT Monitoring
With such a heavy reliance on IT for its service delivery, Vision Critical needs to ensure all elements of its infrastructure are performing at optimal levels at all times
Vision Critical also required an umbrella solution that could aggregate all of its monitoring data and provide a simplified and more transparent view of overall IT performance
Advanced reporting functionality and instant alerts for potential systems issues were essential if Vision Critical’s IT team were to keep services up and running seamlessly
Why Opsview Worked As a Solution
Provided a single, real-time view of network, server, application and cloud performance
Easy to navigate dashboard pools information from all other monitoring tools in use, letting IT teams easily assess the performance of all areas of the environment
Simplified the IT monitoring process and allowed Vision Critical to pinpoint trends by analyzing performance data
Able to identify potential systems issues well in advance, remedying them before they impact on service delivery to end users and customers
User-friendly interface has also enabled the less technically experienced members of the IT support team to get to grips with it in next to no time