Integrations

PagerDuty Integration Overview

PagerDuty is an enterprise incident resolution service that integrates with IT operations and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into incidents, PagerDuty streamlines the incident management process by reducing alert noise and resolution times. By utilizing Opsview's integration with PagerDuty,  you will enjoy benefits in agility, performance, and uptime that will create more value to the business as a whole. 

How does it work?

Pagerduty and Opsview can easily be integrated into one another with a few quick steps. You can create rules within the PagerDuty application to dispatch notifications via various methods such as SMS, Email, etc to individuals or groups of Users. Opsview can send detailed information about the incident directly to PagerDuty to help get to the problem quicker. Some key features of Pagerduty that you can utilize more effectively with Opsview include: 

Multi-User Alerting

  • Alert multiple responders at once so you can let an entire team know about an issue.

Conference Call Integration

  • Include a link to a web conference or a conference call number directly in the alert to bring your team together fast.

Advanced reporting including Examine Alert Distribution

  • Visualize the volume and distribution of alerts that come through SMS, email, phone call, and push alert.

 

PagerDuty Alert

Email sent from PagerDuty with details about service interruption alerts 

For more information on setting up PagerDuty in Opsview Monitor, head over to our Knowledge Center.