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Exchange Client Connectivity

Requires Opsview Monitor 6.2

This Host Template is part of the Exchange Client Connectivity Opspack

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Included in the Application - Microsoft Exchange Agentless Opspack

Host Template: Application - Microsoft Exchange - Client Connectivity

Monitor the status of your Microsoft Exchange client connectivity with a variety of checks including connectivity, Client Access Server latency and ActiveSync requests.

This Host Template includes the following Service Checks:

Service Check Name Description Default Thresholds (Warning, Critical) UOM
Exchange - Connectivity - ActiveSync Status Check connectivity to Microsoft Exchange ActiveSync virtual directories. If not run with verbose mode, results will be truncated and summarised. N/A ms
Exchange - Connectivity - ECP Status Check connectivity to Exchange Control Panel (ECP) virtual directories. If not run with verbose mode, results will be truncated and summarised. N/A ms
Exchange - Connectivity - IMAP Status Check that the connectivity to the Microsoft Exchange IMAP4 service is working as expected. If not run with verbose mode, results will be truncated and summarised. N/A ms
Exchange - Connectivity - Web Service Status Check the client connectivity to Exchange Web Services virtual directories. If not run with verbose mode, results will be truncated and summarised. N/A ms
Exchange - Connectivity - POP Status Check that the Microsoft Exchange POP3 service is working as expected. If not run with verbose mode, results will be truncated and summarised. N/A ms
Exchange - Connectivity - Web App Connected Users Shows the number of unique users currently logged on to Outlook Web App. This value monitors the number of unique active user sessions, users are only removed from this counter after they log off or their session times out. Determines current user load. N/A N/A
Exchange - Connectivity - Client Access Server Latency Shows the average latency in milliseconds of CAS processing time (does not include time spent proxying) over the last 200 requests. If not run with verbose mode, results will be truncated and summarised. cas_latency=2000,4000 ms
Exchange - Connectivity - ActiveSync Requests Shows the number of HTTP requests received from the client via ASP.NET per second. Determines the current Exchange ActiveSync request rate. Used only to determine current user load. N/A N/A

Usage Instructions

Ensure you have set the Primary Hostname/IP field of your Opsview Host to the hostname or IP address of your exchange server.

Step 1: Add this Host Template

Add the Application - Microsoft Exchange - Client Connectivity Host Template to your Opsview Monitor host. If the resource you're monitoring has no hostname or public IP, then open the Advanced settings pane and change Host Check Command to Always assumed to be UP.

For more information, refer to Opsview Knowledge Center - Adding Host Templates to Hosts.



Step 2: Add and configure variables required for this Host Template

The Service Checks in this Host Template use the following variables, and they will be added to your Opsview Monitor instance when you import the Opspack:

KERBEROS_REALM

Only required if authenticating using Kerberos.

| Parameter | Position in Variable | Name | Description | |:---------:|:--------------------:|:-----|:------------| | Opsview UI Only | Value | Kerberos Realm | Kerberos realm. This value is not used by the plugin, it is used to automatically configure your 'krb5.conf' configuration file |

WINRM_TRANSPORT

Parameter Position in Variable Name Description
-Transport Value Authentication Type Authentication type to use
-Username Arg1 Username Username for remote windows host
-Password Arg2 Password Password for remote windows host
-Scheme Arg3 Scheme Scheme for connecting to remote windows host
Opsview UI Only Arg4 Extra Args Extra args for check_by_winrm. The value is appended to the check_by_winrm call.


For more information, refer to Opsview Knowledge Center - Adding Variables to Hosts.

For mode-specific help, run the plugin with the -h -m <mode> flags. This will list the required and optional Variable Arguments for that mode. The appropriate mode for each Service Check is listed here:

Service Check Name Mode
Exchange - Connectivity - ActiveSync Status MSExConnectivity.ActiveSync
Exchange - Connectivity - ECP Status MSExConnectivity.ECP
Exchange - Connectivity - IMAP Status MSExConnectivity.IMAP
Exchange - Connectivity - Web Service Status MSExConnectivity.Web.Service
Exchange - Connectivity - POP Status MSExConnectivity.POP
Exchange - Connectivity - Web App Connected Users MSExConnectivity.Connected.Users
Exchange - Connectivity - Client Access Server Latency MSExConnectivity.CAS.Latency
Exchange - Connectivity - ActiveSync Requests MSExConnectivity.ActiveSync.Requests



Step 3: Apply changes and the system will now be monitored

View Output

1.0-opsview-6

ODI-2983 Microsoft Agentless Opspack

Initial release for Microsoft Agentless Opspack