Best-in-class IT infrastructure monitoring for higher education providers

Keep your global digital campus running 24x7.

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Why your digital services needs better than average IT infrastructure monitoring

Online all time medium

Reliability is expected — any time, any place

Students and staff expect access to essential digital services. Some services see daily demand while others see periodic peaks in usage that stress IT systems. 

Money on real time medium

Driving time and cost efficiencies is increasingly difficult

Alert noise causes IT firefighting and distracts from consequential issues while siloed functions delay resolution, increasing pressure on limited resources.

Hybrid cloud medium

Hybrid IT estates make monitoring a complex task

A mix of cloud, containerized, and on-premises environments make it hard to unify monitoring, gain comprehensive visibility, and control your hybrid IT estate.

Business service monitoring

Safeguard the resilience of your digital services

Monitor and maintain the performance of everyday services (e.g., Virtual Learning Environments, email, library, HR, finance) and services which see seasonal spikes in activity (e.g., application portals, course enrolment, residential services).

  • Business Service Monitoring (BSM): Centralize and simplify monitoring with an executive overview that connects IT performance to business service impact
  • Automated Event Handlers: Trigger predefined remediation actions such as restarting services, scaling resources, or applying configuration changes
  • Service-level reporting: Demonstrate SLA compliance, inform optimizations, and justify investments in teams and infrastructure 
     
Opsview MSP business needs

Focus your resources on what matters

Make the most of your time, budget, and teams with smartly priced hybrid IT infrastructure monitoring that drives operational efficiencies.

  • Advanced anomaly detection: Reduce noise and receive meaningful alerts to improve issue prioritization, escalation, and MTTR
  • Predictive analytics: Combine capacity planning and forecasting capabilities to preemptively optimize resource allocation and right-size IT estates
  • Shareable custom dashboards: Securely share views and visualizations with role-based access control to strengthen cross-functional collaboration
     
Opsview Integrations

Achieve full visibility of your hybrid IT estate

Unify and future-proof your hybrid infrastructure monitoring even as IT estates continue to expand with a hyper-scalable and flexible solution.

  • Extensible technology coverage: Get comprehensive oversight of hybrid IT with 4,700+ plugins including Azure, AWS, and GCP
  • High scalability for dynamic environments: Monitor 60k+ hosts/instance and perform 18M+ checks/hour to gain the level of performance insights you need
  • Flexible deployment: Host Opsview in the cloud or on-premises to align infrastructure monitoring with your operational requirements 

Why Opsview earns top marks for higher education providers

REST medium

Full-feature REST API

Push and pull relevant data from Opsview to unify IT monitoring and enable notification processes that update students and faculty of service status.

Focus medium

Guided investigation

Drill down into your BSM overview to rapidly troubleshoot IT issues, inform remediation with contextualized insights, and validate your fixes.

Conection medium

Hashtags

Easily organize infrastructure components by service type, location, security, team ownership, and more for efficient alerting and reporting.

UNC case study preview

How UNC-Chapel Hill achieved 3x faster detection & notification

See how UNC-Chapel Hill delivers digital excellence for students and staff with comprehensive, centralized visibility of its digital services and intelligent automation that improves the end-user experience.

 

Read customer story