Opsview for Managed Service Providers

Scaling your business whilst embracing cloud technologies is a huge undertaking in a market where margins are so slim. Before you commit to a solution that looks after your infrastructure you need to understand what must-have features you need in a complete IT monitoring system and how it will help build your value proposition to customers.

Must-Have Features for MSPs

• Easy to configure and manage
• Present beautiful, customisable dashboards to give your customers full visibility into the great services you offer
• Support all the technologies used across your entire environment
• Fast, automated and offer real-time analytics relevant to all levels of the corporate food chain – from base level engineer to CIO
• Fully multi-tenant architecture and powerful event correlation engine
• Give you the confidence that it will not impact customer service when deployed to replace current systems
• Embrace a truly elastic pricing model that grows AND decreases with your revenue streams from managed customers

If your current IT monitoring system doesn’t deliver all of these must-have features then Trial Opsview.

Build Your Value Proposition

Opsview Enterprise edition offers MSPs the broadest set of IT monitoring coverage at unbeatable value.

• Greater operational efficiencies
  Immediately realise the operational efficiencies needed to scale your business. Opsview Enterprise edition's full range of out-of-the-box capabilities and mature REST API means you can easily expand your service offering with advanced server, network device, business application and cloud monitoring capabilities.
• Strengthen customer loyalty
  Deliver a more tailored, responsive and reliable service to your customers. Opsview Enterprise edition's multi-tenant architecture delivers a fully personalised service to your customers including custom routing rules, portal views and branded service level reports. Such value-added services increase customer satisfaction and strengthen their loyalty to you.
  
• Boost margins
  A unified solution offering a single-pane of glass view for your entire IT estate is always going to have a lower cost of ownership than managing multiple point solutions. Additionally, standard reports within Opsview can be made chargeable to your customers giving you an additional revenue stream.
• Reduce Risk
  Some MSPs use freeware IT monitoring tools because their procurement doesn’t impact profit margins. The reality is MSPs spend a lot of time, money and risk developing these tools further to get the functionality they need. Opsview Enterprise edition comes with the enhanced functionality you need out-of-the-box. In addition, our professional support services put an end to waiting for forums to maybe provide the correct answer and remove the risk that the only people in your business with the skills to fix problems may leave.

We have the industry experience and tools to help you increase your customer satisfaction and profit margins.

Automation and Modeling

Opsview Enterprise edition is built and tested with an operational approach (DevOps) to automated system configuration, monitoring and management.

Opsview Syncmaster module gives you the ability to rapidly iterate bespoke monitoring configurations from build to test through to live without the risks associated with manual operator intervention.

You determine when you have exactly the right monitoring model. No guessing is involved — you can see your design run in development then rapidly deploy it, error-free through your staging environments.

Your path to next generation on-premise, cloud and hybrid IT monitoring is clear with Opsview’s certified training courses.

Opsview is a member of the MSP alliance.